This Website is owned by Love That Group Ltd, a company registered in England and Wales.
By using, registering, or placing an order on this website at or , you consent to the collection, use, and transfer of your information under the terms of this policy. Since this is a growing website and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.
For the purposes of the Data Protection Act 1998, the Data Controller is the Directors of Love That Group Ltd.
What personally identifiable information does the Company collect and how is it used?
When you visit, register, or order products or services on you may be asked to provide certain information about yourself including your name, email address, home or business address, and other information. The Company will not collect personally identifiable information from users while they use the website, unless they voluntarily provide it to us or authorise us to collect such information. Users may provide other information about themselves, in addition to the mandatory personal information (hereafter “Voluntary Information").
The Company may use or disclose personally identifiable information to:
1. Operate and manage the Company web site;
2. Enable you to participate in interactive features of our service, when you choose to do so;
3. Provide products/services that have been requested by you;
4. Respond to other inquires or requests by you.
5. Provide you with information about specials, sales, or new products or services that the Company will introduce in the future.
6. It’s partners and/or vendors in order to fulfil orders from you.
In order to provide the best services, Love That Group Ltd may disclose your name on certain pages at or. We may also disclose personally identifiable information in the establishment or exercise of legal rights or defenses against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena, or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Love That Group Ltd, without consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.
The Company may also use such Voluntary Information for marketing its products and services to you unless you have ‘opted-out’ of receiving such marketing information from us. Users may ‘opt-out’ by contacting customer service at .
Love That Group Ltd may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Love That Group Ltd, except that information provided in the Feedback/Comments areas.
Love That Group Ltd may, from time to time, send notices about special offers, promotions, or contests. If you sign up to participate in any of these, we will collect your email address. If you are chosen for a promotion or as a winner in a contest, you give the Love That Group Ltd permission to use your name, image, and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
What non-personally identifiable information does Love That Group Ltd collect and how is it used?
Love That Group Ltd collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits, and other information that does not specifically identify any individual.
Love That Group Ltd may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our web site and services
Does ‘Love That Group Ltd’ have a newsletter?
Love That Group Ltd regularly sends out a Newsletter via email (hereinafter "Newsletter") to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Love That Media and Raindrop and about the upcoming week’s events or special promotions.
Users may choose to unsubscribe from the newsletter at any time by sending an email to Customer Service at .
Disclosure of your information:
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments, and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit .
Is my information private with company merchants and advertisers?
The only Voluntary Information that may be shared between Love That Group Ltd and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.
Order information, including order numbers and amounts, may be available to the Love That Group Ltd, affiliate merchants, and 3rd-party affiliate program management companies, for accurate tracking purposes. Love That Group Ltd will not release this information to other parties unless you request it.
Love That Group Ltd provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
Love That Group Ltd requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that Love That Group Ltd will not be liable for any losses or damages.
Love That Group Ltd limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
May I see the information Love That Group Ltd collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at or . We are entitled by law to charge a fee of £10.00 to meet our costs in providing you with details of the information we hold about you, but we may at our discretion waive this charge.
Can I Opt-out?
Love That Group Ltd gives users the option to remove personally identifiable information from our list of active users.
You may also choose to opt-out of certain communications from the Company, such as our Newsletter. If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at . We will respond within 48 hours.
Love That Group is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
Where is the website located?
Love That Group Ltd web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the website, you authorise the import of your information and its use, as specified in this Policy.
What is the minimum age to use this website?
Use of and and products/services are intended for persons who are eighteen (18) years or older or business entities.
If proof comes to the attention of Love That Group Ltd that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval, or authorisation of their parents or legal guardian, Love That Group Ltd will immediately terminate such account.
Love That Group Ltd reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified, or amended services provided by Love That Group Ltd.
Love That Group Ltd will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Love That Group Ltd web site assumes that they have read and accepted this Policy, as it may be amended from time to time.
Where can I access this policy?
Love That Group Ltd never uses or installs spyware on user computers, nor do we use spyware to retrieve information from user computers.
Your California Privacy Rights
IF YOU ARE A USER IN CALIFORNIA, USA: The State of California, USA, has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any business that discloses a customer's personal information (as defined by the “Act”) to any 3rd-party, for direct marketing purposes, to provide the customer a method for obtaining the names, addresses, and certain other specified details of anyone who might have received that personal information.
If you are a California resident you may request this information from Company by writing to: at or by sending an e-mail, with “California, USA Privacy Rights” in the subject line, to . Love That Group Ltd is not obligated to respond to more than one such request from User per calendar year.
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.
All comments, queries, and requests relating to our use of your information are welcomed and should be addressed at .
TERMS & CONDITIONS
Terms and conditions of use
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Love That Group Ltd, the owner, and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Love That Group Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Love That Group Ltd and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual property and acceptable use:
All Content included on the Website, unless uploaded by Users, is the property of Love That Group Ltd, our affiliates, or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software, and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights, and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo, or service mark displayed on the site without the owner's prior written permission
You may, for your own personal, non-commercial use only, do the following:
retrieve, display and view the Content on a computer screen
You must not otherwise reproduce, modify, copy, distribute, or use for commercial purposes any Content without the written permission of Love That Group Ltd.
You may not use the Website for any of the following purposes:
in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order; making, transmitting, or storing electronic copies of Content protected by copyright without the permission of the owner.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.
Links to other websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Love That Group Ltd or that of our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Availability of the Website and disclaimers
Any online facilities, tools, services or information that Love That Group Ltd makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality. Love That Group Ltd is under no obligation to update information on the Website.
Whilst Love That Group Ltd uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Love That Group Ltd accepts no liability for any disruption or non-availability of the Website.
Love That Group Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Limitation of liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Love That Group Ltd accepts no liability for any of the following:
any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill, or commercial opportunities;
loss or corruption of any data, database, or software;
any special, indirect, or consequential loss or damage.
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
Love That Group Ltd details
Love That Group Ltd is a company incorporated in England and Wales with registered number 11321870 whose registered address is Love That Group Ltd, 132, China Works, Black Prince Road, London, SE1 7SJ
England, UK, and it operates the Website The registered VAT number is GB294438273.
You can contact Love That Group Ltd by email at